This template enables you to create a visual map of a customer / persona's thoughts and feelings as they try out your product or service, as well as a detailed breakdown of the user journey.
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(Click on image to enlarge it)
Create detailed personas of current / potential customers
Record their feelings and thoughts, as they progress through the customer journey
Visualise their feelings in a custom timeline view
You can see a preview of this template here.
Once you're on the Notion page, you will have the button "duplicate" on top-right. Click on it and choose your workspace. Your template should be there in a few instants 🎉
Create detailed personas of current / potential customers
Record their feelings and thoughts, as they progress through the customer journey
Visualise their feelings in a custom timeline view
You can see a preview of this template here.