A collection of ready-to-use templates to start taking advantage of Notion for mapping your Customer Journey, improving your Customer Experience and Teams collaboration toward it.
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Overall these templates are designed to help on Team Collaboration towards best customer experience, they are very modular and you can use these different building blocks to take the best parts that work for you!
Customer Journey Maps are a great tool to help design delightful experiences, but they are very hard to use on a daily basis. Collaboration across teams to operationalize these customer journey maps and bring customer experience at the center of a product/service delivered is especially hard and is what this template and collection of tools aims at helping.
We created this collection of templates to help you explore the different use-cases of Customer Journey Maps, so you can start taking advantage of your maps to iterate and improve your Customer Experience, and enable better collaboration between your Customer Experience, Customer research/testing, Product and Customer support teams.
We used these templates with success, hence we are sharing them to you so that you can also benefit from them.
In addition to these Trackers & Database, you will also get a pack of resources including 20+ Templates of Personas, Customer Journey maps, Customer research (eg survey, focus groups,...) and 7 uses-cases to use Customer Experience Maps to help your business expand.
Once you're on the Notion page, you will have the button "duplicate" on top-right. Click on it and choose your workspace. Your template should be there in a few instants 🎉
Overall these templates are designed to help on Team Collaboration towards best customer experience, they are very modular and you can use these different building blocks to take the best parts that work for you!
Customer Journey Maps are a great tool to help design delightful experiences, but they are very hard to use on a daily basis. Collaboration across teams to operationalize these customer journey maps and bring customer experience at the center of a product/service delivered is especially hard and is what this template and collection of tools aims at helping.
We created this collection of templates to help you explore the different use-cases of Customer Journey Maps, so you can start taking advantage of your maps to iterate and improve your Customer Experience, and enable better collaboration between your Customer Experience, Customer research/testing, Product and Customer support teams.
We used these templates with success, hence we are sharing them to you so that you can also benefit from them.
In addition to these Trackers & Database, you will also get a pack of resources including 20+ Templates of Personas, Customer Journey maps, Customer research (eg survey, focus groups,...) and 7 uses-cases to use Customer Experience Maps to help your business expand.